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Maintaining ethical standards – News

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Romish Babu, Chief Operating Officer, Federal Exchange

The exchange offers the most competitive rates to customers with unparalleled priority customer service for remittances



By Mohamed Ali Bandial

Published: Mon 13 Jun 2022, 10:24

Federal Exchange is one of the major stock exchanges in the United Arab Emirates. The company began its journey in 1990, over time becoming one of the trusted currency exchange companies providing currency exchange and money transfer services for the retail and corporate sector, including currency exchange services. exchange, funds transfer, bank credits and WPS, which is managed by a group. professionally qualified and experienced staff.

The organization offers personalized assistance and superior quality standards to its esteemed customers, through constant innovation. Federal Exchange’s ultimate goal is customer satisfaction, for which it has created various services at perfect prices. Federal Exchange provides advanced and sophisticated funds transfer services enabling its customers to send money in minutes through its strong network of correspondent banks around the world. The relationship with prestigious banks makes worldwide bank-to-bank transfers very convenient and cost-effective. It has further developed with correspondents linked to the main banking partners of the destination countries, providing excellent services to all its corporate and private customers by updating information on exchange rate fluctuations. The company practices complete confidentiality of customer data.

Federal Exchange’s vision is to provide a range of quality and innovative customer services in currency exchange, remittance, WPS and related products through a highly motivated team of experienced professionals, while maintaining high standards. high ethical and regulatory standards. It remains steadfast in its mission to provide a range of quality and innovative customer services in foreign exchange, remittance and related products through a highly motivated team of experienced professionals while maintaining high ethical and regulatory standards.

Federal Exchange is in compliance with the Central Bank of the United Arab Emirates and other international organizations which have helped it design a satisfactory system to identify money laundering and identify suspicious transactions. Federal Exchange works for the millions of people who are looking for a trusted money exchanger. Secure money transfer is guaranteed with Federal Exchange. Now you can send your money around the world in a fraction of a second. Along with the company’s working policy for doing business, it ensures the protection of customer transactions and their personal information.

The company provides diversified services with the following main operations including wage protection system, electronic funds transfer, instant money transfer, inter-emirate funds transfer, currency exchange, tax payment and public services. The company also offers its customers competitive rates for money transfers and foreign exchange transactions. It provides daily exchange rate update via WhatsApp, also educates staff on various updates and trains them on preventing fraud in the financial industry these days. Multilingual support from Federal Exchange staff is always available for any complaints and assistance, helping customers with fast, secure and reliable money transfers to recipients in any country. The company also offers instant credit (Flash) and cash facility. Additionally, customers can get installment credit confirmation via SMS alert. In accordance with CBU guidelines, all shared data will be protected and will not be disclosed to any third parties

Privilege card

Personalized customer service has always been Federal Exchange’s top priority. The company provides remittance services worldwide and runs numerous loyalty programs to say thank you for the support, encouragement and overwhelming response received from its customers. There are exciting promotions with different rewards as a sign of gratitude. One of these offers is the privilege card, which will bring better exchange rates on all exchange services. It is the gratitude of love that Federal Exchange has created to reward its valued customers to provide them with exclusive offers on Forex. There are several types of benefits of this privilege card, including exclusive exchange rates on all currencies and less service charges on all cash transactions. Save time and money on your exchange, become a Privilege member today!

Our branch network in the United Arab Emirates: Abu Dhabi, Dubai and Sharjah

Opening soon in Ajman, Fujairah and Ras Al Khaimah

Call: 600 567 569

Visit: www.federalexchange.ae